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Helping you rise to the occasion.Holly McPherson
CEO and Founder Holly is an idea generator and is always looking at obstacles in a new perspective. This way of thinking has allowed her to reinvent how office management is done. By assisting small business owners, HR and office managers, Holly has found that her true calling is to make their life easier by connecting them with the right VA to achieve their personal and professional goals in non traditional ways. Holly has over 20 years experience working with contractors. Her background comes from supporting her father's small business when she was a teen. Holly continues to value the work that contractors do and dedicates her time and experience to helping them thrive. When Holly isn't dreaming up the next big idea, she can be found rock hunting along the Great Lakes of Michigan. |
Meet our team.
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Morgan Lefleur
Social Media/Graphic Design/Administration Morgan comes with several years worth of experience in online marketing. She is also an active member in healthcare and decided to pursue digital marketing when her fiancé was diagnosed with cancer. An opportunity to work shorter days and from home where she could look after her fiancé is what drove her to learning a new set of skills and graduating from Affiliate Institute. In a short time, Morgan has managed multiple social media pages and is well versed in Facebook, Instagram and Pinterest. She is resourceful when it comes to designing content, creating ads and diving into market research. Morgan lives with her fiancé in Kelowna, British Columbia. |
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Rebecca Frost
Ghostwriter/Editor/Drafter Rebecca actually loves to write. She is a published author on multiple subjects and is always looking to learn more about just about anything. She has an advanced degree in rhetoric that helps her think through things like voice and audience to help you reach the right people. Rebecca is powered by coffee and scented candles and usually assisted by at least one of her cats. When not at her computer, she can often be found with a good book or taking photographs of her knitting near Kalamazoo Michigan. |
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Ali Valdes
Online Business Manager Ali is an accomplished Online Business Manager with 16 Years of Experience. She organizes and focuses small businesses around their ideal company culture so they can have maximum impact. She realized there was a large gap between the needs of the field and home-based office professionals and access to knowledgeable, reliable office management assistance. With over 16 years of experience working with clients throughout the country, including general contractors, subcontractors, consultants, facilitators, coaches, real estate agents and other home and small-office professionals, she has earned the trust and admiration of each client and have proven time and again to be an integral part of running an effective business. When Ali is not saving businesses from distress she is found being active with her teenage daughter in Miami Florida, eating at new restaurants and participating in Pilates. |
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Kristy Martin
Web Development and Digital Media Kristy is a mom to 3 beautiful daughters, native Houstonian and lover of all thing’s computer, and Texas of course. After working in the legal field for close to a decade, Kristy made the move to start working part-time doing what she enjoys most. She began working with a local small business doing graphics for postcards and printed materials for advertising. Then began building websites and digital marketing. she uses every opportunity to learn more from the world of CSS, HTML, Javascript, PHP and every form of digital, content and email marketing. |
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Jeff Stelk
Web development and Media Management Jeff's mantra is that he believes tomorrow’s productions are today’s creations. His forward thinking approach means his finished product will be useful for more than just a fleeting media moment, and that means increased ROI for our clients. When he isn't sitting in his desk chair working on your next big idea, you can find him in a training center helping the elderly learn the latest devices, educating our youth through Scouting BSA, or unplugging and recharging while getting lost in the wilderness of Wisconsin. |
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Katie Duda
Administrative/Social Media/Sales Katie adds pizazz to her work and loves what she does. Katie has experience in the real estate industry and brings a lot of knowledge and creative thinking to our team. Katie is very detail oriented and a great communicator. She loves meeting new business professionals and enjoys learning about what makes them thrive. In her free time Katie finds adventures in new books, gets swept off her feet in country music and enjoying what Las Vegas has to offer. |
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Catherine Ford
Administrative/project management/automation Cathy is a technology virtual assistant and trainer with over 20 years of experience supporting and training clients on web-based systems in corporate life. Her specialty is translating techno-babble into plain English in order to clarify what needs to be done in a project. Learning new tech and tools brings her great joy. She lives and works in Northern California near the state capital of Sacramento. |
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Vonda Shields
Administration/Media Editing/TikTok Management Vonda has several years of office/admin experience. During that time, she found out that she LOVED helping people with office related projects; Excel sheets, customer service, emails, analyzing data, solving issues, forecasting plans for buyers and everything in between! So she took the chance to build a website for a very good friend of hers and realized a whole new world of what her life could look like as a virtual assistant. And she has not looked back. Vonda enjoys learning something new every day, helping others achieve their personal goals, as well as their business goals. The best part of being a virtual assistant is being able to work closely with such driven people and being part of a great team with VOA. |
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Dr. April Hamlin
Virtual Human Resources Dr. April M. Hamlin (“April”) is a human resources scholar, consultant, business partner and college professor. She has 28-years of human resource experience, and 15-years in training and development adult learners in business management. April brings to VOA Services working knowledge of total rewards, talent acquisition, employee relations, benefits and payroll administration, and performance management. A solid understanding of federal and state employment law coupled with diverse experience handling difficult and ambiguous employee relation situations: EEOC, Workmen’s Comp, unemployment, FMLA, hostile/sexual harassment hearings and/or Investigations. Superior training and development skills with proven ability to develop and execute innovative training plans in collaboration with key stakeholders. Exceptional primary point-of-service business partner to management and staff on human resource best practices In 2006, April’s entrepreneurial spirit led her to create a HR consultant company. She has provided HR best practices to non-profits, health and human services, and government agencies. She is a graduate of Morgan State University – Bachelor’s degree in journalism, Towson University – Master’s degree in Human Resource Development, and Walden University – PhD in Applied Management and Business Sciences. |
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Jessica Haley
Virtual Human Resources Jessica Haley is an experienced HR professional with combined operational background in retail. She brings 8 years of experience as a HR Business Partner with large retail locations. Jessica’s career developed through the passion to drive results and help others as the same time. Areas of expertise include HR Administration, employee relations, performance management and compliance. Jessica spends her free time with family in her home in Tennessee. |
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Brittney Beyers
Virtual Human Resources Brittney’s journey began in a small town, moving forward from humble beginnings to attend the University of Wisconsin – Parkside majoring in Psychology with certification in Human Resources. She discovered a passion for working in management with people. After working in management, she continued her education at Purdue University to obtain a Master’s of Psychology. Helping individuals begin their journey, guiding with a compassionate and empathetic heart to help others succeed is something she aspires to obtain and is her favorite part of working in human resources. In her free time she enjoys spending time with friends/family and traveling to gain cultural experiences. |
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Beth Olosky
Administrative Beth is a multi achiever, having experience in administrative, industrial, cleaning, and real estate. She is a bubbly, motivated, and reliable VA. Beth has an eagerness to learn and grow on the VOA team and in your business. Beth enjoys being active with her 3 boys and exploring what Northern Michigan has to offer. |
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Brooke De La Cruz
Human Resources Brooke a BA in HR Management with over 15 years of HR experience in areas such as employee handbook development, HR administration, and organizational development. She decided to go into Human Resources because she enjoys people. One of the perks of being in HR is getting to know almost every single person in the company. Brooke loves being able to develop friendships, strengthen relationships, and interact with new people. In her down time Brooke enjoys saltwater fishing and hunting with her family. |